WoodstockThe Old Biscuit MillShop LG01, 375 Albert Road, Woodstock, Cape Town. Corporate showroom upstairs in Studio A207, by appointmentGet directions →
Frequently asked questions
Our clothes
Where are Billy Now clothes made?
Billy Now is a Cape Town label, and most of our range is designed and made in South Africa.
What fabrics do you use?
Most of our pieces are cotton, and some styles are linen. The fabric for each piece is listed in its product details.
Are your prints limited?
Yes. Our prints are limited edition. Once a print sells out it may not come back.
How do I find my size?
Our product pages include a size guide in centimetres. Our Cuban shirts have a relaxed fit. If you're between sizes, size up for a roomier fit.
Do you sell gift cards?
Yes. You can buy a Billy Now gift card online.
Our stores
Where are your stores?
We have two stores in Cape Town:
The Old Biscuit Mill: Shop LG01, The Old Biscuit Mill, 375 Albert Road, Woodstock.
Cape Quarter: Store A15, Mezzanine Level, Cape Quarter Lifestyle Village, 27 Somerset Road, Green Point.
Our corporate showroom is upstairs at The Old Biscuit Mill, in Studio A207, First Floor (above Espresso Lab). Showroom visits are by appointment only.
Can I collect my online order in store?
Yes, where in-store collection is offered at checkout. Choose it there instead of courier delivery.
Delivery
How much is delivery?
Delivery options and costs are shown at checkout. Orders in South Africa over R2,000 qualify for free standard courier delivery. Under R2,000 you can choose courier delivery, a pickup point or locker, or in-store collection.
How do I track my order?
When your order ships, we email you the tracking details where available.
Do you deliver outside South Africa?
If we deliver to your country, it will show as an option at checkout. International orders may attract import duties and taxes. See our shipping policy for details.
Returns and exchanges
What is your returns policy?
You can return or exchange items within 14 days. Items must be unworn and unwashed, with the tags still attached, and you'll need proof of purchase. Read the full refund policy.
How do refunds work?
Once we've received and checked your return, we refund by EFT within 7 business days, to the account of the person who placed the order. The original shipping cost is not refunded unless the item was faulty or incorrect.
Who pays for return shipping?
For returns because of fit or a change of mind, the return courier is for your account, or we can arrange collection and deduct the fee from your refund. If an item is faulty or we sent the wrong one, we collect it at our cost and repair, replace or refund it.
Can I return sale items?
Sale items can be exchanged or swapped for store credit, but not refunded, unless they're faulty.
How do I start a return?
Email hello@billynow.com or WhatsApp +27 67 981 2049 with your order details.
Corporate orders
Do you make corporate shirts?
Yes. We make custom corporate runs from 50 units. See corporate wear to get started. Showroom visits are by appointment.
Get in touch
How can I contact Billy Now?
Email hello@billynow.com or WhatsApp +27 67 981 2049.
Visit us
Two stores in Cape Town
Come and see the prints in person.
Green PointCape QuarterStore A15 on the Mezzanine Level, Cape Quarter Lifestyle Village, 27 Somerset RdGet directions →